Shop Support
Call our helpdesk team or send us an e-mail. We are pleased to be at your disposal.
Pandinavia AG, Industriestrasse 30, 8302 Kloten is the operator of the websites www.pandinavia.ch and our shop https://www.pandinavia.ch/en/whole-assortment/ as well as the services and products offered there and is therefore responsible for the collection, processing and use of your personal data and the compliance of the data processing with the applicable data protection law.
We comply with the statutory provisions of the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA) and other applicable data protection provisions of Swiss or EU law, in particular the General Data Protection Regulation (GDPR).
Please take note of the following information so that you know what personal data we collect from you and for what purposes we use it.
UPDATING THIS PRIVACY POLICY
Pandinavia AG reserves the right to amend this privacy policy at any time. Only the privacy policy published here is valid.
Date of last update: November 2023
1. RESPONSIBLE
Responsible for this privacy policy
Pandinavia AG
Tatjana Diederichsen
Industriestrasse 30
8302 Kloten, Switzerland
If you have any questions regarding the exercise of data subject rights under data protection law, please contact us at [datenschutz@pandinavia.ch] or write to us at
Pandinavia AG
Tatjana Diederichsen
Industriestrasse 30
8302 Kloten, Switzerland
2. GENERAL INFORMATION
Our online presence is aimed exclusively at persons who are resident in Switzerland. Our shop offers are aimed exclusively at legal entities (companies, associations) that have their registered office in Switzerland.
3. VISITING OUR WEBSITE
3.1 Server log files
When your browser connects to our website, the following information is exchanged between your browser and our website host:
- The date and time our website was accessed
- The files accessed (text, graphics, photos, videos, etc.)
- The HTTP status of the request (file found, file not found)
- The browser you are using, the browser version and the browser settings
- The operating system you are using and its version
- The amount of data transmitted
- The requesting IP address
This information is absolutely necessary for establishing the IP connection, does not allow any conclusions to be drawn about your person and is not analysed by us.
3.2 Website analyses
Our website uses the Google Analytics analysis tool (Google Marketing Platform) from Google Ireland Limited, Dublin, Ireland.
Google Analytics records referring and direct access to this website as well as movement patterns within this website on our behalf and provides us with this data so that we can find out which websites link to our website, under which search terms this website was found in which search engines and how often which content pages were accessed.
The IP address you are currently using is truncated by Google within Switzerland or within a member state of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
It is therefore highly unlikely that Google will find out directly about your visit to this website unless you are logged into a personal Google account ("myaccount", YouTube, Google Maps, etc.) while visiting this website.
If you never want to allow Google Analytics, install the browser add-on to deactivate Google Analytics. Download: https://tools.google.com/dlpage/gaoptout?hl=en-GB
You can find additional information from Google about the Google Analytics analysis tool at https://support.google.com/analytics/answer/6004245?hl=en&sjid=9306421202673277555-EU
3.3 reCAPTCHA
Our website uses the reCAPTCHA service provided by Google Ireland Limited in Dublin, Ireland.
The purpose of the reCAPTCHA query is to differentiate whether the entries in a form are made by a human or by machine processing (robot programmes).
The reCAPTCHA queries include the collection of your currently assigned IP address, the current time and your location (country) and are transmitted to Google.
The IP address you are currently using is truncated by Google within Switzerland or within a member state of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
The reCAPTCHA queries are carried out on our behalf to protect our website from automated access by bots (robot programmes).
The terms of use for reCAPTCHA queries can be found at
https://policies.google.com/terms?hl=en-GB and the privacy policy for reCAPTCHA queries at https://policies.google.com/privacy?hl=en-GB
3.4 Cookies and other technologies
Every Internet browser gives its users the option of allowing the storage of cookies and other technologies for recognising, recognising and addressing users both in principle and
as well as partially or completely prohibit them. The corresponding instructions can be found under the following links.
Firefox
https://support.mozilla.org/de/kb/Cookies-blockieren
Safari
https://support.apple.com/de-de/HT201265
Google Chrome
https://support.google.com/chrome/answer/95647?hl=de
Microsoft Edge
https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-l%C3%B6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Other browsers
The instructions can be accessed either via the "Help" menu item or via the three-dot menu.
3.5 Deleting browsing history and stored data
You have the option of deleting all stored information on website visits and any associated files for recognition, recognition and recognition purposes in your Internet browser at any time.
In most browsers with a CH keyboard, pressing the keys [Ctrl] + [Shift] + [Del] at the same time and with a European keyboard, pressing the keys [Ctrl] + [Shift] + [Del] at the same time is sufficient to delete the browser history as well as stored cookies, pixels and the browser history. Alternatively, you can access the corresponding submenu via the three-dot menu of your Internet browser and delete the saved data there.
3.6 Social networks
Links to social networks are integrated on our website. When you access the linked target addresses, you will be redirected to the desired platforms, but you will leave the scope of this privacy policy and expressly agree to the privacy policy of the respective platform.
Recommendation
Log out of social media apps and online accounts before visiting websites (e.g. YouTube, Facebook, LinkedIn, Instagram, Pinterest, etc.). Otherwise, your surfing behavior will be recorded by the providers of these services and assigned to your profile.
Facebook
You have already agreed to the terms of use ((https://www.facebook.com/legal/terms)) and the privacy policy ((https://www.facebook.com/privacy/policy)) of Facebook (Meta) when setting up your Facebook account or by accepting the terms of use and privacy policy, which may have changed in the meantime.
Further information on the individual control of the data collected about you by Facebook can be found at https://www.facebook.com/privacy/center/
and in the individual privacy settings of the Facebook app.
LinkedIn
You have already agreed to the user agreement ((https://www.linkedin.com/legal/user-agreement?)) and the privacy policy ((https://www.linkedin.com/legal/privacy-policy?)) of LinkedIn (Microsoft) when setting up your LinkedIn account or by accepting the user agreement and privacy policy, which may have been amended in the meantime.
Further information on the individual control of the data LinkedIn collects about you can be found at https://privacy.linkedin.com/de-de/settings
and in the individual privacy settings of the LinkedIn app.
Instagram
You have already agreed to the terms of use ((https://de-de.facebook.com/help/instagram/581066165581870)) and the privacy policy ((https://privacycenter.instagram.com/policy)) of Instagram (Meta) when setting up your Instagram account or by accepting the terms of use and privacy policy, which may have changed in the meantime.
Further information on the individual control of the data Instagram collects about you can be found at http://instagram.com/legal/privacy/
and in the individual privacy settings of the Instagram app.
Juicer
Juicer Social is an extension (plug-in) of our content management system. This extension enables us to summarize social media activities and display them on our website as a feed under the hashtag #expectmore.
The Juicer Social plug-in does not collect any personal data from visitors who visit a website in which Juicer Social is integrated.
Juicer Social is part of SaaS.group LLC in Las Vegas NV 89107, USA.
Therefore, when you visit our website, technical and personal data may be transmitted to the United States of America (USA).
You can find additional information on Juicer Social's privacy policy at https://www.juicer.io/eu-privacy
3.7 Video
We use the services of Vimeo.com Inc., a specialized company for hosting videos, to play videos in good quality, with high availability and without third-party advertising on our website.
The operator of the Vimeo.com hosting platform is
Vimeo.com Inc.
330 West 34 Street, 5th Floor
New York NY 10001, United States
Therefore, when you visit our website, technical and personal data may be transmitted to the United States of America (USA).
You can find additional information on the terms of use and data protection guidelines of Vimeo.com Inc. at https://vimeo.com/terms and https://vimeo.com/privacy
4. NEWSLETTER
Subscribe
You can subscribe to our newsletter free of charge on our website.
Verification of registration
If you have initiated a free subscription to a newsletter, the first newsletter will only be sent after we have verified your e-mail address. To do this, we use the "double opt-in" principle. This means that you will first receive an e-mail in which you must confirm that you have initiated a free subscription to our newsletter yourself.
If you have not subscribed to our newsletter but nevertheless receive a verification e-mail, you can ignore or delete this e-mail.
Data processing
We only need and use the e-mail address you have verified in order to send you our newsletter.
Dispatch
We use the mailing service provider Intuit Mailchimp, based in Mountain View, CA, USA, to send our newsletters.
Intuit MailChimp (The Rocket Science Group LLC d/b/a Mailchimp) is certified under the Swiss-U.S. Data Privacy Framework and thus offers a guarantee of compliance with a level of data protection comparable to that in Switzerland. In addition, Intuit MailChimp has made a commitment to us not to write to the e-mail addresses transmitted by us in its own name or to make them accessible to third parties in any form.
Evaluations
We measure the deliverability rate, the newsletter opening rates and the number of links accessed within a newsletter each time it is sent out. These key figures are incorporated into a cumulative analysis of recipient behavior. In particular, the number of links accessed helps us to understand which topics are of particular interest to the recipients of our newsletters.
All key figures are evaluated across all recipients; we do not draw any conclusions about individual recipients of our newsletter.
Unsubscribe
Use the UNSUBSCRIBE function in the footer of each newsletter. Unsubscribing will be confirmed on the screen of your end device.
5. INVITATIONS TO EVENTS, SENDING OF CATALOGS
You naturally have the right to unsubscribe from all or individual invitations to events and from the sending of catalogs at any time.
To exercise this right, please get in touch with your contact person at Pandinavia AG. If you do not have a direct contact person, please contact our data protection office. Their coordinates can be found at the beginning of this privacy policy.
6. JOB APPLICATIONS
If you apply for a job at Pandinavia AG, we will process the personal data that you have provided to us.
This personal data is used exclusively for processing your application and can only be viewed by persons who are authorized for the recruitment process and the issuing of employment contracts. Your personal data will not be passed on to third parties and we do not use automated decision-making (profiling).
If your job application results in an employment contract, the personal data provided to us will be transferred to your employee dossier.
If your application does not result in an employment contract, you will be informed of this and the application information and application documents you have submitted will be deleted immediately.
7. YOUR RIGHTS
You have the option of exercising the following rights with regard to all data relating to your person:
- The right to information
information about the origin, the disclosure, the purpose of collection and use, the planned
planned duration of storage and the type of processing of the data relating to your person.
person.
- The right to rectification
rectification, abridgment or completion of data concerning your person.
concerning your person.
- The right to erasure
Erasure or blocking of data concerning your person.
- The right to restriction of processing
Restriction with regard to the duration of use and the material reference
of the data relating to your person, including the revocation of permissions already granted.
- The right to data portability
The disclosure of data relating to your person.
Where we are unable to clearly allocate requests for information, rectification, erasure, restriction of processing and data transfer, we reserve the right to verify the identity of the person making the request and to request copies of relevant documents such as IDs or certifications.
- Right to lodge a complaint
If you are of the opinion that your rights to information have not been sufficiently fulfilled or that your
personal data is not being processed in accordance with the law, you can lodge a
complaint to the competent supervisory authority. In Switzerland, this authority is
the Federal Data Protection and Information Commissioner (FDPIC).
8. CONCLUDING REMARKS
Accessing websites and online stores and sending and receiving e-mails is never completely secure. In addition, numerous security authorities and secret services monitor the use of the Internet and collect information that is not related to a specific suspicion or criminal offense.
Updating this privacy policy
Pandinavia AG reserves the right to amend this privacy policy at any time. Only the privacy policy published here is valid.
Date of last update: November 2023
Call our helpdesk team or send us an e-mail. We are pleased to be at your disposal.